Privacy Policy

Last Updated: 27/09/2023

Introduction

Welcome to iNative, a trusted online marketplace connecting customers and vendors in Australia. We take your privacy and data protection seriously. This Privacy Notice is designed to inform you about how we collect, use, share, and protect your personal information.

1. Information We Collect

We may collect personal information from both customers and vendors. This information includes but is not limited to:

• Contact information (name, email, address, phone number).
• Financial information (for payment processing).
• Transaction history and order details.
• Communication and support interactions.
• User-generated content, such as reviews and product listings.

2. How We Use Your Information

We use your information to:

• Provide our marketplace services and facilitate transactions.
• Communicate with you regarding your orders, inquiries, and updates.
• Improve our services, user experience, and security.
• Personalise your experience and recommendations.
• Enforce our terms of service and policies.

3. Information Sharing

We may share your information with:

• Vendors to complete transactions and provide customer support.
• Service providers for functions like payment processing.
• Legal authorities when required by law or to protect our rights.
• Analytics and marketing services to improve our business.

4. Security Measures

We employ industry-standard security measures to protect your data, but remember that no method of transmission over the internet is completely secure. You are responsible for safeguarding your login details and using our services securely.

5. Your Choices

You can access, correct, or delete your personal information by accessing your account settings. You can also unsubscribe from marketing communications at any time. Note that certain data is necessary for the functioning of our marketplace.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide and personalise our services, as well as for marketing and analytics. You can manage cookie preferences through your browser settings.

7. Data Storage and Transfer

Your information is stored within Australia. If we need to transfer your data outside of Australia, we ensure that appropriate data protection measures are in place.

8. Changes to this Privacy Notice

We may update this Privacy Notice from time to time, with the latest version posted on our website. We encourage you to review it periodically.

9. Contact Us

If you have questions or concerns about your privacy or data, please contact us at:

info[at]inative.store